I had a good experience buying my car from Copeland Toyota. Luis was a good salesman - responsive but not pushy. They offered me a good price for the car and a fair price for my trade-in. Like all dealers, they try to upsell you the extended warranty, but with a Toyota, I didn't feel the need to buy it. That was the only uncomfortable moment in an otherwise good experience. I got the car I wanted at the price I wanted to pay.

Carlos was truly exceptional in our process in buying a new vehicle

We worked with Carlos to purchase our 2021 pre owned Camry. He was an absolute delight to work with. He listened to our needs, suggested great options, gave no pressure, and went above and beyond with his service. 10/10 would recommend Copeland Toyota for a great buying experience l, especially Carlos!

I had a wonderful experience with the staff and found the environment to be both comfortable and welcoming. Every staff member I interacted with was warm and professional, with Mr. Shahab standing out for his exceptional service, knowledge, and helpfulness. Thank you!

Perfect

Excellent customer service from my representative

I have now bought two Tacoma's here at Copeland, one certified pre-owned, and now a 2024 TRD Sport, both experiences have been great and the service is top notch. Buying cars is stressful, but it can be less stressful at Copeland. I worked with Carlos Baptista, he is a hard worker and a good kid :)

Great experience! Scott and Carly were the best! Highly recommend.

Copeland is always a great experience, we have nothing but praise for the professionalism and courtesy they give the customer. The dealership is progressive and well run and they want the customer to love their purchase. We been buying vehicles from them since 1985 and we have been more than satisfied, with Copeland and our Toyota’s!

Honest and fair prices on quality service

I’ve always bought used cars, but my experience at this dealership while purchasing my first new car was truly exceptional. From the moment I walked in, the entire team made me feel so welcome. The positive energy in the dealership was undeniable, and every staff member went out of their way to ensure I had a great experience. Brett Ellis, in particular, was incredibly helpful throughout the process. His expertise and patience made everything so much smoother, and he really took the time to guide me through every step. I couldn’t have asked for a better experience, and I would highly recommend this team to anyone, especially new car buyers!

I had an emergency situation one Thursday morning. Car broke down. Had it towed to Copeland Toyota unannounced. The service center was able to diagnose the problem, broken coolant pump, by 4pm that same day, were able to order the part, install it and the car was ready to drive out of there by noon the on Friday. Staff could not have been more accommodating, knowledgeable, fair and friendly. They a huge headache into a nonissue. It takes a weight off my shoulders knowing that if I ever find myself in another emergency situation in the area, I can count on Copeland Toyota to take the stress out of the situation.

Great job all the time

Having previously recommended Copeland Toyota for excellent service, I just picked up my new Tundra TRD Pro. My sales representative was Syed Shah, an enthusiastic and sharp young man who maintained for me an outstanding customer experience, despite supply chain challenges out of the dealership's control. Syed's sales manager, John Monteiro always made himself available and for that I am also very grateful. I frequently recommend Copeland to friends and family and couldn't be more satisfied. 2024.09.09: I brought my 2024 Tundra TRD Pro in for a service and some elective work. I arranged the work through David Walsh, who was outstanding to deal with, as always. After an earlier misunderstanding on this scope, Copeland's service department stepped up and handled the issue to my complete satisfaction. Copeland serviced my previous Toyota (2011 Land Cruiser) and I will continue to use and recommend Copeland's excellent service and sales teams.

Making my appointment was easy and the service writer asked a lot of questions to maker sure he understood what my car needed. The work was done promptly and then reviewed with me to address any further concerns. I was very pleased.

Service was complete and the service people were curtious and very helpful

Very positive experience with Copeland Toyota in Brockton. Carlos Bautista was a very professional and friendly sales consultant who addressed all questions and concerns quickly and thoroughly and was an excellent guide through the purchasing process. The rest of the staff were also incredibly friendly and helpful throughout the process of purchasing our vehicle. I highly recommend Copeland Toyota and would happily purchase another vehicle from them in the future!

I got in and out quickly. I love the copeland team. I got refreshments and service with a smile

Berry good 👍 service

Amazing personal, worked with Syed.